Best Practice Guide

The Guest Feedback A-Z Guide For Hotels


Hospitality is a giant industry, constantly growing, constantly changing and improving and guest feedback plays an important role throughout every step of the guest journey. This is why we created the Guest Feedback A-Z Guide for Hotels, meant to break down all of the most relevant notions that are of interest to hoteliers and other members of the industry. We included short definitions and external references, so you could have all the necessary support, while working towards a better and more successful business!